Why is my order still open or only partly filled?Published 2026-11-08. Updated 2026-11-08. Last reviewed 2026-11-08.Compare requested and executed amountsWhat happens to the remainderAn order fills when matching liquidity is available under its execution rules. A partial fill completes only part of the requested amount; the remainder can stay open or end without filling.Compare requested and executed amountsOpen the order details in Spot History or Open Orders. Requested amount, executed amount, spent amount and received amount are different values. Fees and quantity increments can also affect the amount received.What happens to the remainderA limit order can wait until the market reaches an acceptable price. If it remains cancellable, you can cancel the outstanding part. Already executed trades are not undone by cancelling the remainder.If the displayed figures do not reconcile, contact support with the order reference and pair. Do not assume the unfilled portion has been spent.Related articlesHow do I cancel a limit order?Open Open Orders, find the order, and use Cancel order if it is still cancellable. Only the unfilled remainder can be cancelled.Where is an order that filled immediately?Look in Spot History, not only Open Orders. An order that completes immediately can disappear from the open list before you see it there.How do I place a market or limit order?A market order trades against available orders at the current market. A limit order specifies your price and may wait for a matching order. Check the Buy or Sell side and all amount units before submitting.Contact support about this article