Why is a transaction missing from my History view?Published 2026-11-08. Updated 2026-11-08. Last reviewed 2026-11-08.Reset and narrow the view againIf it is still missingFirst check the selected History section and clear its filters. A date, pair, side, asset or type filter can hide a transaction that is still recorded.Reset and narrow the view againOpen History and choose Order History or Asset History.Select the matching view: Open Orders, Spot History, Convert Orders, Deposits or Withdrawals.Choose Reset when it is available. Check the date range includes the transaction.Add one filter at a time. Pair and side apply to spot orders; asset and transfer type apply to funding activity.If it is still missingWait for loading to finish and retry any error. Check that you are signed in to the correct account. If an order or transfer request had an uncertain response, do not recreate it merely because a filtered view is empty. Contact support with its reference or transaction ID and approximate time.Related articlesWhere do I find my orders, conversions and transfers?History separates order activity from asset transfers. Choose the matching section before searching for a transaction.Why hasn’t my deposit arrived?Check the transfer status in your sending wallet, then look in Recent deposits on OKSPOT. A pending deposit may need more network confirmations.Contact support about this article