How do I set up an authenticator app?Published 2026-11-08. Updated 2026-11-08. Last reviewed 2026-11-08.Complete setupIf a code is rejectedStart setup in Settings, add the account to your authenticator app, and enter a current code to finish. Save the recovery codes shown after successful setup.Complete setupOpen Settings → Security → Authenticator app and start setup.Use your authenticator app to scan the setup QR code or enter the setup key. Keep that key private.Enter the current six-digit code and choose Turn on.Save the recovery codes in a private, secure place. They are shown once, and each code can be used once.If a code is rejectedUse the code for the correct OKSPOT account, check your device clock, and try a fresh code rather than one about to expire. Do not share the setup key or code with support. Changes to account security can apply a withdrawal hold; check the resulting notice.Related articlesWhat if I lose access to my authenticator?Use an unused recovery code in the sign-in screen’s Authenticator code field if your account allows that sign-in method. If a passkey is required, use an available enrolled passkey instead.How do I add and use a passkey?Add a passkey from Settings and follow your browser or device prompt. Once a passkey is required for your account, use the passkey sign-in option rather than assuming a password can replace it.Contact support about this article