Why are withdrawals paused on my account?Published 2026-11-08. Updated 2026-11-08. Last reviewed 2026-11-08.Identify the kind of holdDo not try to bypass a holdA withdrawal can be paused by a security change, an account restriction, a configured withdrawal delay or a deposit confirmation hold. Check the reason shown before assuming the funds are missing.Identify the kind of holdCheck the notice on Withdraw and the controls in Settings. An email-change hold starts after the new address is confirmed and lasts 24 hours. Other security changes may also apply a hold; use the expiry shown for your account.A deposit hold is different: it follows network confirmations rather than an email-change timer. See the two confirmation thresholds.Do not try to bypass a holdTrading, converting or repeatedly submitting withdrawals does not remove the restriction. If a displayed expiry has passed but withdrawals remain unavailable, refresh and contact support with the notice text. Do not share a security code or ask another person to sign in for you.Related articlesWhy can’t I withdraw after changing my email?A successful email change pauses withdrawals for 24 hours. The hold starts when you confirm the new email address; requesting the change alone does not start it.Why can I trade my deposit but can’t withdraw it yet?A deposit can need one confirmation threshold for trading and a higher threshold for withdrawals. Becoming tradable does not mean the withdrawal confirmation requirement has been met.How do I manage withdrawal protections?Use Settings to review saved destinations, address-book-only withdrawals, withdrawal delays and account-freeze controls. The product shows which protections are enabled for your account.Contact support about this article