What if I sent a deposit on the wrong network?Published 2026-11-08. Updated 2026-11-08. Last reviewed 2026-11-08.Identify what was sentAsk support to investigateStop sending further funds and keep the transaction record. An address can look valid on more than one network, but OKSPOT must support the exact coin and network used. Recovery is not guaranteed.Identify what was sentOpen the sending service's history and record the coin, actual network, amount, destination and transaction ID. Compare these with the network selected on your OKSPOT deposit screen at the time of sending.Ask support to investigateOpen a deposit support ticket with those details. If locked out, email [email protected]. Do not disclose wallet keys or seed phrases. OKSPOT cannot promise access to unsupported networks or reverse a confirmed blockchain transaction.Related articlesWhy hasn’t my deposit arrived?Check the transfer status in your sending wallet, then look in Recent deposits on OKSPOT. A pending deposit may need more network confirmations.How do I deposit crypto into OKSPOT?Open Deposit, select the coin and network, and use the address shown for that exact selection. Check the minimum amount and any memo before sending.Contact support about this article