Safety and support

Recognize suspicious activity and contact verified support.

• What should I do about an unfamiliar login or withdrawal?

  Stop approving prompts, open OKSPOT from a trusted address, and secure or freeze the account. Contact support promptly with the unfamiliar activity, without sharing credentials.

• How do I avoid phishing and changed withdrawal addresses?

  Use the official OKSPOT site, check full addresses, and never give support your password, private key, recovery phrase or security code. A familiar logo or shortened address is not proof that a message or destination is genuine.

• How do I contact OKSPOT support?

  Open Support in the bottom-right corner. On mobile, tap Support. Use Help Center guidance, open a ticket while signed in, or email [email protected] if you cannot access your account.